The information agent plays a front-line role in ensuring a memorable customer experience. Their good humour and smiles are essential to ensuring that this experience runs smoothly.
Their role is to create efficiency between the customer's arrival and their various needs. As well as being the first face of the resort, this person is also the point of contact for all customer queries. So it's important to be familiar with the services on offer at the hill, so that you can direct customers to the appropriate resources according to their needs.
See French version for full description.
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